Established in 1994.

Certified by ISO 9001 and NMXR-026.

Universal, a Third Party Logistics Services Company (3PL), provides Logistics Services in Mexico for Imports and Exports with the highest efficiency that results on competitive advantages, minimizing time and cost of each trade transaction on our clients’ global supply chain management.Universal provides client-specific strategic logistics solutions using our own resources, for any shipments going into Mexico, or origination from the Mexican territory into the United States and worldwide. Our logistics solutions include cross border services and customs clearance transactions through our own in-house Mexican Customs Broker operation and licenses

While crossing the border into Mexico, the customs clearance liabilities for the exporter and importer of record are commonly overlooked by small and large corporations. This liability lasts for five years. Most of the large logistics companies (non-asset based) trust their clients’ customs clearance transactions to a “third party Mexican customs broker or agent”, subcontracting these services. These large logistics entities are not customs brokers. These entities are constantly seeking other Mexican customs brokers to minimize their cost per transaction. In the event that a liability may arise on certain transaction(s) in the future, the customs broker that processed such transaction may not be available any longer to the logistics services provider and may not be found, to answer any inquires by the customs authorities to defend and support properly the import transaction performed, leaving the importer and exporter of record exposed to a potential customs liability.
Universal is the Mexican Customs Broker that performs all imports into Mexico, and has stand by each of our transactions performed since 1994 with an impeccable record. In events when customs inquires had been received, Universal has provided all additional information and proper documentation to address these inquires properly.
The Mexican Customs Broker is the legal representative of the importer of record to the Mexican Customs authorities. The importance of working with a reliable Mexican Customs Broker that stand behind its customs clearance transactions, knowing that will be around in the future to properly answer and address any potential customs inquires by the authorities, must be a top priority. Universal stands behind all its customs clearance transactions for each of our clients, for past, present and in the future.

Our company owned core assets to provide Cross Border Logistics Solutions include:

  • 70,000 sq. ft. main warehouse facility based in Laredo, TX, servicing cross-docking, trans-loading, warehousing and distribution requirements. Our facility has a railcar spur capable to unload up to 9 railcars simultaneously.
  • Main Mexican Customs Broker operation located in Nuevo Laredo, Tamps. (Mexico).
  • Additional Mexican Customs Broker offices in Colombia, N.L., Piedras Negras, Coah., Mexico City (International Airport), Veracruz, Ver., Lazaro Cardenas, Mich.

Get to know our full Logistics Services , our different locations and our company certifications.

Technology

By creating and developing our own exclusive software, our IT department is capable to provide custom made Information Solutions to our clients. Real Time information access is provided by our own data base 24/7/365 days. Documentation for each transaction, including full declaration and reporting to the appropriate government authorities, is electronically generated and delivered on real time basis as the transaction is performed. Our IT consulting modules provide access to any information that our clients may require at any time from any of our traffic and operating centers.

Human Resources

Our team of professionals has extensive background and experience on cross border and customs clearance services. At all times, we keep ourselves and our clients informed about new regulations issued from time to time by the customs authorities, and implement new procedures according to the new customs reforms, additions or changes to the different regulations, laws, and decrees that may be issued by different government entities, to assure customs clearance complaince at all times.

Our Operating Policies and Procedures along with our Quality of Services are based on the constant training and preparation of our professionals to remain leaders in the Mexican Customs Broker and Logistics Services area. We offer a unique Specialized In-House Outsourcing Trade Service by providing training and support to one executive within our clients’ organization.

Our Mission

To provide Logistics Solutions in Mexico and high quality Cross Border and Customs Broker Services, utilizing the best human resources prepared and trained based on our operating principals, to constantly seek improvements and efficiencies for our clients’ logistics requirements, supported by the best Information Technology to operate as information focused company.

Vision

To be the best Logistics Solutions and Customs Clearance Services provider in Mexico, utilizing our Freight Forwarder, Mexican Customs Broker and Customs Agent facilities, Warehousing, Transportation and Distribution resources by using our company owned assets to maximize efficiencies into our clients’ supply chain management. To provide information support and consulting services to our clients’ current and future cross-border export and import transaction requirements in Mexico.

Values

  • Integrity: Conduct business fairly on a professional, respectful and responsible manner.
  • Reliability: Satisfy all clients’ business requirements as commended, doing what we say we will do.
  • Honesty: Comply and respect the guidelines and requirements dictated by law.
  • Professionalism: Implement our business model to the best of our abilities.
  • Respect: Create a unique business environment at our place of work, with our clients, business partners and associates.
  • Responsibility: Stand behind all our actions.
  • Accountability: Conduct business in benefit to our clients at all times.
  • Availability: Willing to participate, work and learn from our business environment for mutual benefit.
  • Excellence: Perform beyond our clients’ expectations.